Terms of Service

Terms of Service

Last Updated: June 21, 2026

By accessing and using Zaposs (zaposs.in), you agree to these Terms of Service. Please read them carefully.

1. General Terms

Zaposs is operated from Patna, Bihar, India. By placing an order, you agree to:

  • Provide accurate and complete information
  • Be at least 13 years old (or have parental consent)
  • Use the site lawfully and responsibly
  • Accept these terms and our Privacy Policy

2. Products & Pricing

All products are made-to-order using print-on-demand technology. Prices are listed in Indian Rupees (INR) and include applicable taxes. We reserve the right to update prices without notice, but orders already placed won't be affected.

3. Orders & Payment

When you place an order:

  • You're making an offer to purchase
  • We reserve the right to accept or decline orders
  • Payment is processed securely via Shopify
  • Orders are final once payment is confirmed

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and COD.

4. Intellectual Property

All designs, graphics, logos, and content on Zaposs are our original work and protected by copyright. You may not:

  • Copy, reproduce, or distribute our designs
  • Use our brand name or logo without permission
  • Claim our designs as your own

5. Print-on-Demand Policy

Since we print products on-demand:

  • Orders cannot be canceled once printing begins (usually within 24 hours)
  • Slight color variations may occur between screen and print
  • Each product is unique due to the acid-wash process

6. Shipping & Delivery

We ship pan-India via reliable courier partners. Delivery times are estimates and may vary due to:

  • Location and weather conditions
  • Courier delays beyond our control
  • Incorrect address provided by customer

See our Shipping & Delivery page for full details.

7. Returns & Refunds

We accept returns within 7 days for defective or incorrect products only. Print-on-demand products cannot be returned for change-of-mind. See our Returns & Refunds page for full policy.

8. Limitation of Liability

Zaposs is not liable for:

  • Courier delays or lost packages (after reasonable investigation)
  • Color variations between screen and print
  • Damage caused by improper care or washing
  • Indirect or consequential damages

9. User Conduct

You agree not to:

  • Use the site for illegal purposes
  • Attempt to hack or disrupt the site
  • Post false reviews or feedback
  • Resell our products without permission

10. Modifications

We may update these Terms at any time. Continued use of the site after changes means you accept the new Terms. We'll notify you of major changes via email.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Patna, Bihar.

Questions or Concerns?

Email us at legal@zaposs.in for clarifications or disputes.

Thank you for supporting Zaposs!