Legal notice

Effective Date: 15/06/2026
Store Name: Zaposs Store
Website: zappos.store

Welcome to Zaposs Store. This Legal Notice governs the use of our website, online store, products, services, content, and related pages. By accessing or using our website, you agree to comply with this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of this Legal Notice, please do not use our website or place an order with us.

1. Business Information

This website is owned and operated by:

Business/Store Name: Zaposs Store
Legal Entity Name: BNSutra Pvt Ltd 
Business Type: Sole Proprietorship
Registered Business Address: Danapur cantt, Patna, Bihar
Email: zaposs.store@gmail.com
Phone: 7050600969
Website: zappos.store

For customer support, order-related queries, complaints, or legal communication, you may contact us using the details provided above.

2. Nature of Business

Zaposs Store operates as an Indian e-commerce store offering products through our website. Our products may include physical goods, custom products, personalized items, print-on-demand products, digital products, or other items as listed on our website.

All purchases made through our website are subject to our applicable policies, including:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Cancellation Policy, if separately provided

3. Website Use

You agree to use our website only for lawful purposes. You must not use our website in any way that may damage, disable, overload, misuse, or interfere with the proper functioning of the website or affect other users.

You agree not to:

  • Use the website for fraudulent or unlawful activity.
  • Provide false, misleading, or incomplete information.
  • Attempt to gain unauthorized access to our website, systems, accounts, or data.
  • Copy, scrape, reproduce, or misuse website content without permission.
  • Upload or transmit viruses, malware, spam, or harmful code.
  • Violate intellectual property rights or privacy rights.
  • Place fake orders or abuse discounts, coupons, returns, refunds, or payment systems.

We reserve the right to restrict access, cancel orders, suspend accounts, or take legal action if misuse is suspected.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, offers, colors, sizes, availability, and other details shown on our website are accurate.

However, product images are for representation purposes only. Actual product appearance may vary slightly due to screen settings, lighting, printing methods, materials, production batches, or customization processes.

For custom, personalized, or print-on-demand products, slight variations in color, print placement, texture, size, or finish may occur and will not be treated as defects unless the product is materially different from what was ordered.

5. Pricing and Availability

All prices displayed on our website are in Indian Rupees, unless stated otherwise. Prices may include or exclude applicable taxes depending on how they are displayed at checkout.

We reserve the right to modify prices, offers, discounts, product availability, shipping charges, or product listings at any time without prior notice.

In case of pricing errors, technical errors, stock issues, payment issues, or incorrect product information, we may cancel or modify an order after informing the customer. If payment has already been made for a cancelled order, we will process the refund according to our refund policy.

6. Orders and Payments

An order placed on our website does not automatically mean that the order has been accepted. Order acceptance is subject to successful payment, verification, product availability, serviceability of delivery location, and compliance with our policies.

Payments may be processed through third-party payment gateways, UPI, cards, wallets, net banking, cash on delivery, or other methods made available on our website.

We do not directly store sensitive payment details such as full card numbers, CVV, UPI PINs, or net banking passwords. Payment processing is handled by third-party payment providers according to their own terms and privacy policies.

7. Shipping, Returns, and Refunds

Shipping timelines, delivery charges, return eligibility, exchange options, cancellations, and refund processing are governed by our separate store policies.

Please review the following pages before placing an order:

  • Shipping Policy: [SHIPPING POLICY URL]
  • Return & Refund Policy: [RETURN POLICY URL]
  • Terms of Service: [TERMS URL]

For custom, personalized, or print-on-demand products, cancellations, returns, or exchanges may be limited once production has started, unless the product is damaged, defective, or incorrectly fulfilled.

8. Intellectual Property Rights

All content on this website, including but not limited to text, product images, designs, graphics, logos, icons, videos, banners, layout, branding, product descriptions, and website structure, is owned by or licensed to [STORE NAME], unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, license, display, or commercially exploit any content from our website without our prior written permission.

If you submit any image, design, text, logo, artwork, or personalization content for a custom order, you confirm that you own the content or have legal permission to use it. You are responsible for ensuring that submitted content does not infringe any copyright, trademark, privacy, publicity, or other third-party rights.

9. Third-Party Links and Services

Our website may include links to third-party websites, apps, payment gateways, courier tracking pages, social media platforms, plugins, tools, or partner services.

We are not responsible for the content, policies, security, actions, errors, or practices of any third-party website or service. Your use of third-party services is subject to their own terms and privacy policies.

10. User Reviews and Content

Customers may be allowed to submit reviews, testimonials, photos, comments, feedback, or other content.

By submitting such content, you allow [STORE NAME] to use, display, edit, reproduce, publish, and share it for website, marketing, social media, advertising, or business purposes.

You agree not to submit content that is false, misleading, offensive, defamatory, unlawful, abusive, spammy, or infringing on any third-party rights.

We reserve the right to remove, edit, or reject user-submitted content at our discretion.

11. Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME], its owners, employees, partners, vendors, suppliers, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.

This includes, but is not limited to:

  • Website downtime or technical errors
  • Payment gateway issues
  • Courier or delivery delays
  • Product misuse
  • Incorrect customer-provided information
  • Unauthorized account access
  • Third-party service failures
  • Loss of data, profit, business, or opportunity

Our total liability for any claim related to an order shall not exceed the amount paid by the customer for that specific order, unless otherwise required under applicable Indian law.

12. No Professional Advice

The information available on our website is provided for general product and shopping purposes only. Nothing on our website should be considered legal, medical, financial, technical, professional, or expert advice unless clearly stated.

Customers should use their own judgment before purchasing or using any product.

13. Consumer Complaints and Grievance Contact

For any complaint, dispute, product issue, order issue, refund request, privacy request, or legal concern, you may contact us at:

Grievance/Customer Support Contact: [CONTACT PERSON NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]
Support Hours: [SUPPORT HOURS]
Expected Response Time: [X BUSINESS DAYS]

Under the Consumer Protection (E-Commerce) Rules, 2020, “grievance” includes complaints made to an e-commerce entity regarding violations of the Consumer Protection Act and related rules. [desikaanoon.in], [ibclaw.in]

14. Compliance with Laws

You agree to comply with all applicable laws, rules, and regulations while using our website or purchasing products from us.

We reserve the right to disclose information, suspend services, cancel orders, or take legal action where necessary to comply with applicable law, protect our rights, prevent fraud, or respond to lawful requests from authorities.

15. Governing Law and Jurisdiction

This Legal Notice shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or related to this website, products, services, orders, payments, policies, or this Legal Notice shall be subject to the exclusive jurisdiction of the courts located at [CITY, STATE, INDIA], unless otherwise required by applicable law.

16. Changes to This Legal Notice

We may update, modify, or replace this Legal Notice at any time to reflect changes in our business, website, policies, or legal requirements.

The updated version will be posted on this page with a revised Effective Date. Your continued use of our website after changes are posted means you accept the updated Legal Notice.

17. Contact Information

For legal notices, customer support, complaints, or general queries, please contact:

[STORE NAME]
Legal Entity Name: [LEGAL BUSINESS NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]
Website: [WEBSITE URL]

Short Footer Version

Legal Notice: This website is owned and operated by [STORE NAME]. By using our website or placing an order, you agree to our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy. For legal or customer support queries, contact us at [email address or phone number].