Privacy policy

Effective Date: 15/06/2026
Store Name: Zaposs
Website: Zaposs.Store

At Zaposs Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, create an account, contact us, or use any of our services.

By using our website or purchasing from us, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our website, place an order, subscribe to updates, contact customer support, or use our services.

The information we collect may include:

  • Personal details: name, email address, phone number, billing address, shipping address, and other contact details.
  • Order details: products purchased, order history, payment status, delivery details, returns, exchanges, and customer support requests.
  • Payment information: payment method, transaction details, and payment confirmation. We do not store full card details or sensitive payment credentials directly on our servers unless clearly stated.
  • Account information: username, password, saved addresses, preferences, and account activity if you create an account with us.
  • Technical information: IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, and website usage data.
  • Communication information: messages, feedback, reviews, queries, complaints, or other information you provide when contacting us.
  • Marketing preferences: your consent, subscription choices, promotional interests, and communication preferences.

We collect only the information that is necessary for operating our store, processing orders, improving customer experience, and complying with applicable laws.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process, confirm, and deliver your orders.
  • To communicate with you about your purchases, shipping updates, returns, refunds, or customer support queries.
  • To create and manage your customer account.
  • To personalize your shopping experience and recommend relevant products.
  • To improve our website, products, services, and customer support.
  • To send promotional emails, offers, newsletters, or updates, only where permitted by law or where you have provided consent.
  • To detect, prevent, and address fraud, misuse, unauthorized transactions, security issues, or illegal activities.
  • To comply with legal obligations, tax requirements, accounting rules, regulatory requirements, and lawful requests from authorities.
  • To handle disputes, complaints, warranty claims, or policy enforcement.

We process your personal information for legitimate business purposes, customer service, order fulfillment, legal compliance, and where required, based on your consent.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website performance, and provide relevant content or advertising.

Cookies may help us:

  • Remember your cart, login details, and preferences.
  • Understand how visitors use our website.
  • Improve website speed, design, and functionality.
  • Measure the effectiveness of marketing campaigns.
  • Show relevant ads or product recommendations.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features, such as cart functionality, saved preferences, or account login.

By continuing to use our website, you agree to our use of cookies as described in this Privacy Policy, unless you choose to disable them through your browser or available cookie settings.

4. Third-Party Services

We may use trusted third-party service providers to help us operate our business and deliver services to you. These third parties may process your information only for specific purposes related to our store operations.

Examples of third-party services may include:

  • E-commerce platform providers
  • Payment gateways
  • Shipping and logistics partners
  • Print-on-demand production partners
  • Email marketing tools
  • Analytics providers
  • Advertising platforms
  • Customer support tools
  • Fraud prevention and security services

These third-party providers may collect, process, or store your information according to their own privacy policies and applicable laws. We recommend reviewing the privacy policies of any third-party services you interact with through our website.

We do not sell your personal information to third parties. However, we may share necessary information with service providers only to complete transactions, deliver orders, provide customer support, comply with laws, or improve our services.

5. Payment Processing

Payments made on our website may be processed through secure third-party payment gateways. When you make a payment, your payment information may be collected and processed directly by the payment provider.

We may receive limited payment-related details such as payment status, transaction ID, payment method, and confirmation details. We do not intentionally store sensitive payment information such as full debit card, credit card, UPI PIN, CVV, or net banking passwords.

You are responsible for ensuring that the payment information you provide is accurate and authorized for use.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our security measures may include:

  • Secure website access where applicable
  • Restricted access to personal data
  • Use of trusted service providers
  • Order and payment security checks
  • Internal data handling practices
  • Technical and administrative safeguards

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted over the internet.

If we become aware of a data security incident that affects your personal information, we will take appropriate steps as required by applicable law.

7. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, tax, fraud prevention, dispute resolution, and business recordkeeping.

When your information is no longer required, we may delete, anonymize, or securely store it according to applicable legal and business requirements.

8. Customer Rights

Subject to applicable law, you may have rights regarding your personal information. India’s DPDP Act includes rights such as access to information about personal data, correction and erasure of personal data, grievance redressal, and nomination. [indiacode.nic.in]

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete personal information.
  • Update your account or contact details.
  • Request deletion of your personal information, where legally permitted.
  • Withdraw consent for marketing communications.
  • Opt out of promotional emails or messages.
  • Raise a privacy-related complaint or grievance.
  • Ask questions about how your information is collected, used, or shared.

To exercise your rights, please contact us at:

Email:zaposs.store@gmail.com
Business Address: Danapur cantt, Patna ,Bihar

We may need to verify your identity before processing certain requests. Some information may need to be retained where required for legal, tax, fraud prevention, order history, dispute resolution, or regulatory purposes.

9. Marketing Communications

If you subscribe to our newsletter, create an account, make a purchase, or opt in to receive updates, we may send you promotional messages, offers, product updates, or store news.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails, if available.
  • Contacting us at zaposs.store@gmail.com.
  • Updating your communication preferences, if your account settings allow.

Even if you opt out of marketing communications, we may still send you important non-promotional messages related to orders, payments, deliveries, returns, refunds, account activity, or legal notices.

10. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided us personal information without proper consent, please contact us at [EMAIL ADDRESS], and we will take appropriate steps to review and address the matter.

11. International Data Transfers

Some of our third-party service providers may store or process information outside India, depending on their systems, servers, and business operations.

Where your information is transferred or processed outside India, we will take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

12. Links to Other Websites

Our website may contain links to third-party websites, apps, payment pages, social media platforms, or partner services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. When you leave our website, we recommend reviewing the privacy policy of the website or service you visit.

13. User-Generated Content and Reviews

If you submit product reviews, photos, testimonials, comments, or feedback, we may display this content on our website, social media pages, advertisements, or promotional materials.

Please avoid sharing sensitive personal information in public reviews or comments. By submitting content to us, you confirm that the information is accurate and that you have the right to share it.

14. Legal Compliance and Disclosure

We may disclose your personal information if required to do so by law or if we believe such disclosure is necessary to:

  • Comply with legal obligations.
  • Respond to lawful requests from government authorities, courts, or regulators.
  • Protect our rights, property, safety, customers, or business.
  • Prevent fraud, unauthorized transactions, misuse, or security threats.
  • Enforce our Terms and Conditions, policies, or agreements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or data handling practices.

When we update this Privacy Policy, we will revise the Effective Date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us at:

Zaposs Store
Email: zaposs.store@gmail.com
Business Address:Danapur cantt Patna, Bihar
Phone: 7050600969
Website: Zaposs.store

We will make reasonable efforts to respond to your privacy-related requests and resolve your concerns in accordance with applicable law.

Short Footer Version

Privacy & Trust: At zaposs store, we respect your privacy and protect your personal information with care. We only collect information needed to process orders, improve your shopping experience, and provide reliable customer support.